On Christmas evening, I sat down to make some changes and, due to a series of stupid missteps, lost first Caveat Emptor, and then every web page on my home directory! (Seriously, I need to be more careful.) HyTekHosting had me back up and running with backups in just a few hours. They respond very quickly to problems and are very helpful, even with software they did not develop.
If you are looking for a hosting provider, give HyTekHosting a look. Their rates are great, their service is great, and I am a very happy customer.