MyCase Replaces Authorize.Net and PayPal Pro with MyCase Payments


4-Step Computer Security Upgrade

Learn to encrypt your files, secure your computer when using public Wi-Fi, enable two-factor authentication, and use good passwords.

MyCase users who currently accept credit card payments using Authorize.Net have until December 1st, 2016, to switch to MyCase Payments. A spokesperson for MyCase said the change will allow MyCase “to focus on fewer payments alternatives that offer the best and most seamless experiences.”

MyCase recently consolidated its online payment options, including eCheck/ACH and credit-card payments, into MyCase Payments. MyCase users can accept eCheck/ACH payments for free, and credit cards for a flat, 3% transaction fee. It’s a simple and easy way to accept payments online, which should make it attractive to many lawyers. (“How do I accept credit cards?” remains a popular question on many lawyer email lists.)

Not all MyCase users are happy with this news, however. One emailed me to point out that the 3% transaction fee for credit cards is higher than some other credit-card payment options. But consider these popular credit card processors:

  • PayPal: 2.7%.
  • Square: 2.75%.
  • Stripe: 2.9% + 30¢ per transaction.
  • Authorize.Net: $25/month, then 2.9% + 30¢ per transaction.
  • PayPal Payments Pro: $30/month, then 2.9% + 30¢ per transaction.

So 3% is higher than, say, PayPal or Square, but those require you to send clients to a third-party website to pay. Stripe probably works out to a few cents less than 3%, on average, but Authorize.Net and PayPal Payments Pro (the only two options you can currently use with MyCase) are probably higher than 3% when you include the monthly fees (depending on how much you take in through online payments each month, of course).

So while switching payment providers may be disruptive, it’s probably a wash on cost. And keeping everything in one place may be more convenient than using several services.

Plus, while it may not matter much to inconvenienced users, the switch will presumably allow MyCase to make better use of resources currently spent maintaining its third-party integrations with Authorize.Net and PayPal.

In any case, if you are a MyCase user, you need to migrate to MyCase Payments by December 1st, 2016.

Update. I thought it might be useful to compare MyCase Payments to some other practice management software providers. Here is how it stacks up:

Payment SystemMonthly FeeVisa, MasterCard, & DiscoverAmerican Express & Specialty CardsFee on $3,000
Clio Payments
(powered by LawPay)
$01.95% + 20¢2.95% + 20¢$58.72–114.21
MyCase Payments$03%3%$90
(powered by LawPay)
$15 or $201.95% + 20¢2.95% + 20¢$58.72–114.21
(plus the monthly fee)
Rocket Matter Payments$151.9% + 15¢2.9% + 15¢$57.17–112.66
(plus the monthly fee)

That table comes with some caveats and disclaimers that I’ll go into in more detail in another post. But the short version is that MyCase is definitely a bit more expensive than the alternatives—not that you are likely to choose practice management software based only on the credit card transaction fees.

Originally published 2016-09-12. Last updated 2016-09-13.


Get Lawyerist in Your Inbox, Daily

Current Articles
Current Lab Discussions
  • The problem with the built-in payments with MyCase as opposed to Square or LawPay is that only the user can enter the credit card data. I understand the benefits of this from a security standpoint, but when someone is in jail and their grandmother wants to pay with a credit card over the phone, it’s impossible. You either have to walk them through setting up a login with MyCase or keep a separate payment option available for those situations, thus defeating the whole purpose of the integrated MyCase option.

  • AJ Richman

    I don’t think it allows for AMEX payments.

  • We are trying to decide between LawPay and myCase any advice?

    • If you don’t care that the client will have to type in the card number via the portal, go MyCase. But LawPay makes you do an ACI Compliance every year that is absolutely brutal.

      • Thank you for the advice Josh, we will take that into consideration.