Personal Productivity for Lawyers
This quick-start guide to Getting Things Done and Inbox Zero also includes two shortcuts for those who want the benefits of GTD without having to learn the system.
It is no secret that I love Freshbooks, but I was pleasantly surprised to find that it has excellent customer service, too.
I could not figure out how to downgrade my account using the Freshbooks web site (you can’t), so I gritted my teeth and called the customer support number.
Levi picked up after a couple of rings, and was friendly and helpful. Because my needs are in between the plans offered, he even created an in-between plan for me that is better tailored to my needs (making it a good thing I could not make the changes myself on the website; I would have ended up paying more.)
The number for Freshbooks customer service is 1-866-303-6061. Call with un-gritted teeth if you need help.