Why Capping Hourly Fees is Usually a Bad Idea
With a capped fee, there is no upside for the lawyer. The best-case scenario is he gets paid for exactly the hours he worked.
Strategic Planning for Small Law Firms
Pressed for time and averse to business jargon, solos and small law firms may be overlooking benefits of strategic planning that include more and better business over the long term.
Learn to Deal with Mentally-Ill Clients
It is not your imagination; some of your clients really are mentally ill. In fact, depending on the kind of law you practice, the percentage of your potential client base with a diagnosable personality disorder is probably substantially higher than the average.
How to Keep Track of Your Time
Even if you only put together your bill at the end of the month, you need to track your time as you go. These are the major tools for doing that.
Find Out How Much You Are Overbilling Your Clients
Waiting until the end of the month to record your time means adding 23% to the bill. Start billing in real time before your clients (or ethics boards) find this article and start asking questions.
Law 101: Service > Business
There are basic standards of good customer service that time and again, harried attorneys fail to meet.
DocketHero Promises to Help You Outsource Your Law Practice
DocketHero is an about-to-be-launched app that aims to make it easy to hire appearance counsel, couriers, law clerks, process servers — even ghost bloggers, for some reason.
The Best Way to Serve Coffee in Your Office
Offering coffee is basic client service, but how you serve that coffee says a lot about your firm.
Set Goals for Your Law Practice for 2014
Resolutions are silly, but the end of the year is a better time than most to take stock of the past year and set goals for the coming year. After you balance your accounts for the year, set aside at least a few minutes to come up with some goals for 2014.
Getting Things Done, for Lawyers
How to implement the Getting Things Done (GTD) productivity system in your law practice.
How to Design Your Firm’s Paperless Workflow
Buying a good document scanner is obviously critical for going paperless. So is a solid backup strategy. But there is a bit more to going paperless than that. You need to think about your paperless workflow. In other words, how will make sure you collect, scan and file all the documents that come into your […]
The Ultimate Case Management System: a Paper Work Plan
Practice management software is great and all, but not everyone wants or needs to use it. And that is just as well, as far as I am concerned, because the best case management software I have used by a long shot is paper-based: my weekly work plan.
How to Organize Paperless Client Files
Organize paperless client files exactly how you organize paper files now.
Don’t Refer Bad Cases or Clients
Good lawyers want to help other lawyers by sending them good cases and good clients. Before you try and dump a problem client on another attorney, be sure to think about the long-term implications.
Freshbooks: the Gold Standard for Timekeeping and Billing
Freshbooks is the gold standard for timekeeping and billing. It's easy to use, mobile-friendly, and comes with world-class customer service.