Tom Tuft on marketing a well-established family law firm
Every Friday for the last few weeks I have posted interviews with solo and small firm attorneys who talked to me about their marketing strategies, online and offline, high tech and old school. Today’s (belatedly posted) interview with Tom Tuft is the last interview.
My last interviewee is Tom Tuft, of Tuft & Arnold Law Office, PLLC. We actually collaborated on a CLE for the Ramsey County Bar Association this winter, which was well-attended and well-reviewed. Like me, Tuft is interested in technology, although he is a gadget man (he carried a Fujitsu ScanSnap in his briefcase), while I prefer one gadget—my laptop.
The Tuft & Arnold website is a good example of a clean, nice-looking, and effective website. It has a lot of information about the firm, its practice areas, and some “handouts” for prospective clients.
Like my own practice, Tuft’s clients tend to hire him only once. This kind of practice requires a fundamentally different marketing approach from a practice with clients who have ongoing legal needs. Instead of cultivating current contacts, one must constantly try to reach new people and new markets.
Keep reading for the full interview.




