What’s Your Busiest Day of the Year?

According to Ruby Receptionists, January second is the busiest day of the year for its call center. That sounds about right for my litigation practice. I always felt like we got mobbed in early January with people who were finally ready to take care of their problems after the holidays (and perhaps some holiday-related problems). […]

The Ringing Phone in the Middle of the Night

I got my first call in the middle of the night last night. I learned three things that you shouldn't do in those situations.

A Virtual Receptionist Service Can Protect You From the Crazies

It is a huge relief to have a virtual receptionist service answering my phone so I don't have to talk to an unstable blog commenter.

Don’t Call Me, I Won’t Call You

Knowing when to call, email, or instant-message co-workers is crucial to your productivity, and theirs, and to your reputation.

Total Attorneys Virtual Receptionist Service

A review of Total Attorneys Virtual Receptionist, and a comparison with Ruby Receptionists.


Call Ruby is an Awesome Virtual Receptionist for Solos and Nimble Small Firms

Call Ruby virtual receptionists are a bunch of cheerful, highly-caffeinated men and women who answer the phone and handle calls according to your instructions.

Law Firm Gatekeepers Keeping Clients, Opportunities Out

Gatekeepers may be keeping clients and business opportunities out of your law practice.

How to Avoid Answering Phone Calls

How I increased my productivity by eliminating unscheduled phone calls.

Use Gmail on Your Smartphone to Print from the Cloud

How attorneys using Gmail on smartphones can print from the cloud.

Attorneys: Return Your Client Phone Calls!

The number one complaint about attorneys is that they don’t return their client phone calls. Attorneys should return their phone calls to keep themselves out of trouble.

Top Lawyerist Posts: Week of November 21

A review of the top posts from Lawyerist for the week of November 21, 2010.

Inexpensive, Scalable Phone System

Putting a scalable phone system in place from the start helps put a new law firm on firm footing.

Lost Your Phone? Find it.

How you can find a lost smartphone. Tips on settings and apps to find your iPhone if you lose it.

Pre-Vacation To-Do List

When you go on vacation, you can check out completely--or mostly, if you prefer--with a bit of preparation.

Get More From Skype As Your Office Phone

How lawyers can increase the utility of Skype if they use it for their office number.