Ethics

Wash That Client Right Out of Your Hair

June 10, 2010

Many of the posts on Lawyerist focus on how to get good clients; we spend very little time talking about how to get rid of bad clients. As a general rule, the goal is to keep the clients around once they hire you. Nevertheless, for some clients, the lawyer’s advice should be limited to “don’t let the door [...]

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Attorney or Umpire, We All Make Mistakes

June 7, 2010

Last week, it was front page news about how umpire Jim Joyce blew a call that cost Detroit Tigers pitcher Armando Galarraga a perfect game. After the game, Joyce admitted his mistake and apologized to Galarraga in person. The following day, Galarraga, when asked about Joyce’s apology, responded, “He couldn’t even talk, he was crying. [...]

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The Cost of In-House Law Firm Staff vs. Outsourcing

April 20, 2010

Guest post from Kevin Chern. Last month, I read a blog post that suggested attorneys who could afford it should outsource some of their daily tasks to increase productivity. While that suggestion was a good one, it also implied that outsourcing might be something many attorneys cannot afford. That’s probably not accurate. It is true [...]

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Virtual Assistants and Ethics Considerations

April 12, 2010

Guest post by Kevin Chern. You have probably seen a lot written about legal process outsourcing and virtual workers. Virtual workers and outsourced legal services providers can help attorneys increase productivity and cut down the costs that might be spent on hiring full-time, in-house staff. Over the next few weeks, I’d like to dig a [...]

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Prevent Confidentiality Leaks in Your Firm

March 5, 2010

I recently visited a lawyer client of mine at her office. This particular lawyer shares space and a receptionist with a law firm for whom she also performs some work. When I gave my name to the receptionist, she immediately asked, “Are you related to Harry (not his real name)? He’s a client at this firm.” [...]

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Pssst, Buddy—Wanna Buy a Client?

February 4, 2010

Running a successful law practice is all about getting clients. One way is by building a referral network, a frequent topic on Lawyerist. Another way is by advertising, such as in the yellow pages. As traditional advertising methods wane, lawyers are getting excited by new methods of attracting clients through the internet. All those potential [...]

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