client

Get to Know Your Clients

February 23, 2010

It is easy to focus on clients legal problems and the surrounding issues, and lose track of who your clients are. Do you know where your clients are from? Where they work? Are they soccer fans? Most of the time, those details are not pertinent to your case. But they are extremely relevant to your [...]

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Checking in With Clients

February 12, 2010

There are many ways to develop strong rapports with clients, including keeping in touch with your clients. Keeping in touch can range from weekly phone calls, to occasional emails, or “congratulations, we won your case.” Lawyers have a professional responsibility to keep clients updated, and meeting that requirement depends on a variety of factors.

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Become a Great Storyteller

February 4, 2010

Every practicing lawyer, regardless of practice area, needs to be a great storyteller. At some point in the course of representing a client, effectively conveying their story will be critical to their case. When you have the spotlight, make sure you take advantage.

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Accepting Walk In Clients

January 9, 2010

Whether your office is on a street front, or inside of a skyscraper, at some point a random potential client has walked into your office seeking legal advice. Love it or hate it, make sure your firm has a defined policy. Here are a few things to consider.
Why you should accept walk ins. Clients are [...]

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Filter Potential Clients

November 30, 2009

Make sure your website and marketing materials identify what types of cases you take, along with your ideal client, to ensure you get calls about cases you can handle.
Your website should describe your practice area, along with the cases you take and the services you provide. If you get lots of calls about issues you [...]

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Improve Client Relationships

November 13, 2009

Winning cases and setting precedent is important, but never lose focus on serving your client. If you have trouble developing a rapport with your client, there are steps you can take to fix it, which will benefit both of you in the long run.
Lawyers love to hear themselves talk and sometimes miss out on important [...]

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