Exude Professionalism: Get a Real Email Address
Email addresses from webmail providers are amateur-looking. Buy your own domain and set up a professional email address to grab your clients' attention and exude professionalism.
9 Epic Responses To Legal Threats
In the rare occasion where the absurdity of a threatened legal action matches up nicely with the devil-may-care attitude of a client, you get the stuff of internet magic: the epic smackdown letter.
This Post is Privileged and Confidential
Email disclaimers should be sparingly used, appear at the beginning rather than the end of the email, and state that information in the email is confidential or privileged only when it really is.
Astroturfing to Technethics, the New Vocabulary of Ethics
New technology brings new words, and the evolution of legal ethics and social media is no different. Fun terms like "astroturfing" and "technethics" have joined the discussion.
Can You Disseminate Embarrassing Client Information Online And Get Away With It?
A Virginia lawyer's blog including embarrassing details about clients is protected by the First Amendment -- but not exempt from attorney advertising rules.
Does Your Disclaimer Really Disclaim?
Lawyers put lengthy disclaimers on everything they send, but do they actually do any good? Perhaps – so they are worth using just in case.
Cloud Computing — Storm Ahead?
Cloud computing is gaining ground daily, but how are lawyers to comply with ethical obligations when the rules have not caught up to technology?
Firing a Client
Lawyers spend their entire careers representing clients and chasing potential ones. Sometimes, however, a client's actions leave a lawyer with only one options: fire the client.
Government Spying on Privileged Communications
The government admits it is spying on all of our phone calls and many people's internet usage. Are your client communications still privileged when the government is watching?
Stay in Touch with Former Clients
Former clients are an often overlooked source of potential new work or referrals. Read our tips for staying in touch.
The Real Cost of a Problem Client
The hidden costs of a problem client can easily outweigh the fee they paid.
Face It — Bad Legal Writing Wastes Money
If you want to save your firm and its clients money, focus on the hard and opportunity costs of bad legal writing.
Avoid Your Client’s Cold and Stay Healthy
How attorneys can deal with sick clients while maintaining strong client relationships.