Posts tagged as:

billing

Freshbooks: painless customer service

March 24, 2009

It is no secret that I love Freshbooks, but I was pleasantly surprised to find that it has excellent customer service, too.
I could not figure out how to downgrade my account using the web site (you can’t), so I gritted my teeth and called the customer support number.
Levi picked up after a couple of rings, [...]

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Experiment: three weeks of free consultations

March 23, 2009

I recently experimented with offering free consultations for all potential clients, something I have not done for well over a year. It was a spectacular failure. In fact, although I originally intended to offer free consultations for at least two months, and then assess the results, I got fed up with the cancellations and unprepared [...]

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Experienced lawyers apparently worth $40 per hour, tops

January 26, 2009

Spotted on Craigslist:
I’m looking for a licensed lawyer (if you just graduated and passed the bar and can legally practice) with experience in family law (that’s looking for more experience and references)to assist me with my custody case. I will pay at a rate of $20.00 to $40.00 per hour, depending on experience and qualifications. [...]

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Track time with Windows Notepad

May 28, 2008

Boyd Johnson has an ingenious way of tracking his time throughout the day. Just open Windows Notepad and, when starting a task, hit F5, which stamps the time into your text file. Make a note to help you flesh out the task on your billing sheet later, and off you go. Whenever you switch tasks, [...]

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What I use to manage my practice

April 16, 2008

As most readers of this blog know, I am in a constant search to find the “best” way to manage my practice. As everyone knows, there is no “best” way to manage a law practice, but there is always improvement. So here are the bits of technology and old-school hardware I am using to manage [...]

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Will the billable hour ever die?

January 2, 2008

According to Slate’s Lisa Lerer, the billable hour may be already be under attack by some large clients of the largest firms. But what about solo and very small firms?
Here is how I do things now, and then I will talk about the “fair fee retainer agreement” I have been working on.

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New time and billing solution: FreshBooks

December 31, 2007

I just came across an impressive–and free!–timekeeping and billing utility, FreshBooks. I gave FreshBooks a test run, and it is pretty smooth. It includes a timer for timing tasks, which is a wonderful feature. And it generates nice invoices that your clients can access online, another nice touch.
The only downside, as with all web apps, [...]

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My timekeeping and accounting solution

September 20, 2007

My wife commented yesterday that it has been a long time since she heard me complaining about my timekeeping and accounting software. It’s true. I hadn’t realized how much less frustration I have since I ditched Time Matters and Billing Matters Plus for good. Instead, I am using a combination of spreadsheets and simple but [...]

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Tracking time

June 8, 2007

If you have read much of this blog, you know I have a major obsession with time tracking options. I have tried a variety of options, including Time Matters, Time59 (online), GnoTime, BK Task Timer, TTime, and many more.
All are lacking something. Most are too complicated. Tracking time is an inherently simple thing. All you [...]

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A full client cycle with Time59

April 15, 2007

Well, the invoices went out, came in, and Time59 dealt with the billing and A/R aspects of my test account beautifully. I was very happy with the ease and simplicity of the whole process. I didn’t have to deal with any expense tracking, which is currently not available. Expense tracking is a planned feature in [...]

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