I tried to post a question to the CIC Solutions Forum, but apparently my request for tips to speed up Time Matters was objectionable:
Your post was deleted by Matt Stone.
Subject: Speeding up Time Matters?
Reason: Thank you for contributing to the CIC Solutions Forums. Your message was rejected by the list moderator because its content is seen as editorializing, broad qualitative comment, a customer complaint, or lobbying for particular features or improvements.
I didn’t think I was editorializing to say that Time Matters was slow. It is. I have talked about Time Matters with many people, and every single time TM’s slowness was mentioned quickly. I just wanted some tips on how to minimize the slowness.
Let me be clear: I think Time Matters is far from perfect. In addition to being slow, it crashes frequently. Although I am a efficiency nut, I still use it. Why? Because with all its flaws, TM is still a time saver. But if there is a way I can streamline or speed up the program, I want to know about it.
So how about it? Do any of you have tips for speeding up Time Matters?
2008.07.16: Since this post is so popular, I want to point out that I ditched Time Matters about a year ago, and am much happier—and more productive—as a result.
Sam Glover is a business and consumer rights lawyer and the creator of Lawyerist.











Lawyerist is the #1 law practice blog. We write about marketing, practice management, career development, and more.
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Time Matters is such a joke. I have wasted literally hundreds of hours over the years trying to get this piece of junk software to work. Every version is promised to be so great, but each version becomes more and more unstable.
If anyone has any thoughts of purchasing it, save yourself the time and money and simply hit yourself in the head with a two by four until you lose consciousness. When you regain consciousness, repeat. After a few weeks of this, you will have begun to experience what so many others have. But think of the money you’ll have saved!
The ONLY reason anyone continues with Time Matters is because the state of legal case management software is in such a sorry condition. Lawyers meander like zombies between Time Matters, Abacus Law, and Amicus Attorney. Some get tired and go to overpriced products like Needles or more esoteric products that sell for thousands or even tens of thousands of dollars. (I hear Needles actually works.)
If there were a product like Sam described, I’d buy it in a heartbeat. But there isn’t. Time Matters started out as a PIM, anyway, just slightly different than Goldmine and the like.
If someone created a Matter-centric program that also worked with calendaring and kept track of time every step of the way, then we’d have something.
Is it possible that File Maker Pro 10 offers a solution? Maybe, like Sam suggested, a collection of various programs, such as Excel/Outlook/Word/Paperport or OpenOffice3/Ubuntu/(some scanning/OCR program)? I understand one of these days Lightning might catch up with Thunderbird, in which case that will be part of a good solution.
DIGRESSION ALERT: POSSIBLE SOLUTIONS WITH SOFTWARE YOU ALREADY HAVE
I’m thinking of this as a possible workaround: Use Excel as a ‘database’ of sorts. The VLOOKUP function is a powerful way of bring in multiple cells in a row from one sheet into another sheet. Excel is already great for sorting and summing, so in many ways, one can create a simple relational database without all the hassles and bugs of Access (and Time Matters!). One sheet for Contacts, one sheet for Matters, another for Events/ToDos (if not simply in Outlook, with each Matter as its own Category that is assigned to an Email, Appointment, or Task. Likewise, each matter would have its own folder in Outlook where each email Sent and Received is placed. Outlook will sort all Appointments and Tasks per Category by date, subject, etc.) Additionally, in Excel, one have a sheet for every type of subform Time Matters has, but they’d all be on one sheet, whether it be a Phone Call, Mail, Fax, etc. All the Matters (and Contacts) could be in the first couple of columns of the sheet, brought in via VLOOKUP or simply typed in and filled in with Autofill.
Excel easily interacts with Word for Merge Letters. Also, free times abound that will Start/Pause/Stop/Reset and log the Elapsed Time in a given row. Hence, a free, functional Time Sheet. (Or, one could simply subtract the End Time from Start Time.) e.g. http://www.planet-source-code......p;lngWId=1 (Just Google “Excel timer stopwatch” and the first page will have tons of examples.)
The beauty of this Excel/Outlook combination is SIMPLICITY. Plus, it JUST PLAIN WORKS! (Personally, I’ve had Office 2007 twice, but I prefer the ’simplicity’ of Office 2003. Excel 2003 isn’t quite as robust as Excel 2007, but I think it’s good enough for my purposes.
Plus, with so much in Excel, you can export your data if a better solution comes along. (I’d like a solution better than Outlook for that very reason. Who has used Ubuntu? Is it just as good as Outlook? Will it run on XP, or must one have Linux? I know there’s VirtualBox, but does it really work? I’m scared to go Linux!)
END DIGRESSION
I keep going back to Time Matters like a…like a…like a lawyer who wants an all-in-one solution (like a junkie addicted to heroin, me, the lawyer, being the junkie, and the all-in-one solution being the heroin). I just don’t think it exists. (I do have a mentor who takes every opportunity to say how his WordPerfect 5.1 solution still works for him. With only about twelve fields and the beauty of the 8.3 naming convention, he can find anything/create anything in three seconds or less. Seeing that old time DOS stuff run is amazing… And with a ten dollar week-at-a-glance paper calendar, he’s running circles around all of us.)
So, once again:
ABANDON ALL HOPE, YE WHO BUY/CONTINUE WITH TIME MATTERS
and
cobble together what you already have (such as how I described). In the long run, you’ll be miles ahead.
(P.S. I agree with everything most have said about Time Matters ignoring the pleas of the masses to fix their software, and cannot understand how Tom and Wells can say, again and again, that it’s just a few who are having problems and that the CIC forum doesn’t crush dissent. Next they’ll be saying that Time Matters has found the Weapons of Mass Destruction. Actually, Time Matters IS a weapon of mass destruction (IMHO). Don’t let it destroy you in the process!)
In our law firm, each lawyer has a personal computer drive. They tend to draft and work on legal documents in their personal drives, and later someone has to link their documents into Time Matters. This takes a lot of time, but the lawyers, especially the older ones, don’t want to go through the hassle of filling out the Time Matters form when drafting a document. Plus we have hundreds of documents that were created before we subscribed to Time Matters. 1) Is there some way to encourage lawyers to stop creating documents in their personal drives, and use Time Matters and 2) is there a quick way to link all the documents we have (that aren’t currently in Time Matters) into Time Matters? Has anyone else had these problems? Any tips would be appreciated.
Software that is difficult to use tends not to get used. Time Matters is not just difficult, it is a pain in the ass to get it to do anything truly useful.
At my firm, we use Dropbox to share files across computers—both in and out of the office. It automatically syncs files so that everyone has access to the same files. For version control, we simply date every document and revision and save as a separate file. Everyone is trained in and uses the same filing conventions.
Extremely low effort, and practically zero administration time makes this a very usable system.
Sam: Thanks much for this very useful site! I just joined, and have been investigating using TIme Matters 10.0 for my (new) solo practice. I stumbled across TM as a possible cost-effective solution to document management (i.e., a records database of scanned and other pdf and digital files), on the recommendation here: http://www.keytlaw.com/tech/paperless.htm . Clearly someone with a positive experience with TM.
Question: What happened to the “speeding-up-time-matters” 2009 posts? Were there really no posts between Jan. 2009 and Jan. 2010? Given the frequency of posts in 2008, this surprises me (perhaps your blog took a leave-of-absence?). I ask only because I found this thread very helpful in evaluating my decision of whether or not to invest time/money into TM.
Next question: What software/workflow solutions are you using now for practice management (besides Dropbox)? Are you still using the solutions you discussed here:
“Sam Glover August 5, 2008 at 9:12 am
I don’t use practice management software. All it does is track contacts, appointments, tasks, email, and (sometimes) time. There are better ways to do each of those things.
Right now, I use Gmail, Google Calendar, Remember the Milk, Plaxo, and Freshbooks. Open them up in tabs in Firefox, and it’s a practice management suite that I can access from any computer without mucking around with remote access.
Pasted from “?
Thanks, again, for this enormously useful blog/thread. DrewMcG.
Not sure what more you expected to find on Time Matters. I stopped using it shortly after this post. Bad software is not worth my time. Here is what I use now, although I see that is a bit out of date, as well.
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