Practice Management

Get your practice in order! Go paperless, try alternative billing, outsource menial tasks, go mobile, and streamline your procedures. Build a practice you actually want to have.

When To Return a Client’s Fee

August 31, 2010

A lawyer recently faced a situation in which she had agreed to represent a client at a hearing, had collected the fee in advance and made arrangements to meet the client at another location before the hearing.  The lawyer prepared for the hearing and went to the agreed-upon meeting place, but the client did not [...]

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Marketing Monday

August 23, 2010

Guest post by Graham M. Martin. Since opening my own practice, I have found that completing the sometimes-inane law firm marketing tasks works best when I am fresh. Therefore, I have implemented Marketing Monday, during which I focus most of my energy for the day on the marketing of my practice. It eases me into [...]

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Are You Helping Clients Achieve Their Goals?

August 18, 2010

Litigation attorneys engage in contentious battles to get the best outcomes for their clients. Many times, however, lawyers can get so engaged in the case that they lose sight of their client’s goals. Never forget that your job is help your client achieve their goals.

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Train Your Clients

August 18, 2010

As he frequently does, Seth Godin caught my eye with Train Your Customers: Yes, you can train them. By rewarding some behaviors over others, by keeping some promises not others, by having some expectations instead of others, you get the audience you deserve. Several of Seth’s trained customer behaviors apply equally well to legal clients:

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Tips for Lawyer Travel

August 11, 2010

Depending on your practice area, you might find yourself traveling on a regular basis to meet with clients, take depositions, or argue motions in various courts across a state. If you are constantly in motion, here are some tips to help stay prepared for the unexpected.

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How Eco-Friendly is Your Law Office?

August 10, 2010

Part of evolving your own practice is changing how you do things around the office. In part, that should include making an effort to keep your law office as green as possible. Here are some new tips to help make any office more eco-friendly.

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