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Sam Glover

Google’s Privacy Promises

February 9, 2010

Google explains why it wants your data, how it protects your data, and what it does to make sure you can get your data out of Google when you want to:

Someone should tell Google CEO Eric Schmidt.
Google Renews Its Privacy Vows | TechCrunch

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Review: Google’s Nexus One Smartphone

February 8, 2010

I took delivery of a shiny, new Nexus One a few weeks ago. Unlike Randall, who started blogging exuberantly about his iPhone the moment he got it, decided to live with the phone for a little while before writing a review.
Why I chose the Nexus One
My last few phones have been two- or three generations [...]

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Friday Webinar: “Social Media: Maximizing Benefit, Minimizing Risk”

February 3, 2010

This Friday, we will present our first webinar via Ustream, Social Media: Maximizing Benefit, Minimizing Risk. I first gave this presentation to a group of business and law firm employees last year, and it was very well-received. I will be giving the same presentation this Friday at 10:30 a.m., CST, as a webinar.
We will discuss [...]

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The iPad: Apple’s Newest iFlop?

January 28, 2010

I think the iPad will be a big disappointment for Apple and its customers.
Look, this is just a giant iPod Touch, and that is about it. Kind of like a phone, but it does not fit into a pocket. And no multitasking, full-version software, USB ports, video outs, or Flash. Microsoft tried this with Windows [...]

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Get This: Backupify is Free Through January 31st

January 25, 2010

When all you had was e-mail, backing up your online data was a piece of cake. Now, most people have information spread out over social networks, photo sharing sites, blogs, and more. Backupify backs up all that data so you do not have to worry about losing it if the services you use get hacked, [...]

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The Importance of Pictures

January 14, 2010

Humans tend to remember pictures, not data. 72 hours after listening to information, most people retain only 10%. 72 hours after seeing information, most people retain 65%. In other words, if you want your audience to remember what you tell it, show it a picture.
This goes for client meetings as well as jury trials. [...]

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“Do Now” vs. “Due Now”: Work According to Plan, Not According to Deadlines

January 11, 2010

If you are always tackling your next deadline or latest e-mail, you will never find time to develop your business—or even just get ahead of your deadlines. If this sounds like you, the key is to start planning your schedule instead of letting your calendar dictate it.
In order to integrate work planning into your schedule, [...]

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TeuxDeux Rocks My Productive World

January 7, 2010

My most-productive weeks are the ones where I sit down on Sunday night or Monday morning and decide what I should be working on each day of the upcoming week. I like to set out two or three “most important tasks” (MITs) for each day. If I get those things done, I feel good, even [...]

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Survey Current Clients to Improve Client Service

December 30, 2009

The other day, I sat down to write a client satisfaction survey. Shortly after I started, I realized I was using Matt Homann’s ideas, anyway, so I might as well ask him how he would do it, and save myself some time.
Matt posted his survey (PDF) the other day. He recommends sending it to clients [...]

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Voicemail Transcription

December 25, 2009

Voicemail is a waste of time. As Michael Arrington said (a while ago), “[v]oicemail is dead. Please tell everyone so they’ll stop using it.” I have no illusions that voicemail will truly die any time soon, so I have tried a number of ways to make voicemail more efficient in my office.
My main solution is [...]

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